
SCHUFA shadow database: what data subjects should know
SCHUFA is alleged to continue processing data that has supposedly been deleted. What is known, what Art. 15 and 17 GDPR require and what data subjects can do.
Read articleA single wrong click in the messenger of a job application portal was enough: a bank employee accidentally sent a message about an applicant's ongoing salary negotiations to a third party who knew the applicant. Following a reference to the CJEU, the Bundesgerichtshof (BGH, Federal Court of Justice) has decided when such an error gives rise to damages.
The claimant was in an application process with a private bank via the Xing portal. An employee of the bank sent a message via the portal's messenger informing him that his salary expectations could not be met, but that they were offering 80,000 euros plus variable remuneration — and accidentally also sent this message to a third person who was not involved in the application process and who knew the claimant from a former shared workplace. The third party forwarded the message to the claimant and asked whether he was looking for a job. The claimant then demanded that similar data processing be refrained from in future (injunctive relief) as well as non-material damages.
The BGH (Federal Court of Justice) had initially stayed the proceedings and referred questions on the interpretation of the GDPR to the CJEU (EuGH); following the latter's decision (CJEU, judgment of 4.9.2025 – C-655/23, Quirin Privatbank), it was now able to give a final ruling (BGH, judgment of 23.6.2026 – VI ZR 97/22). As a result, the claimant succeeded on the merits as regards damages: non-material damage under Art. 82(1) GDPR exists as soon as the third party informed without authorisation actually takes note of the data and reacts to it — here by asking the claimant. In addition, the claimant's well-founded fear that the third party, who worked in the same industry, might gain an advantage from the information as a potential competitor in the application process was sufficient. According to the CJEU's now established case law, even a minor but actually proven disadvantage is sufficient for this — a particular seriousness of the infringement is not an additional requirement.
On the asserted claim for injunctive relief, by contrast, the claimant was unsuccessful. The CJEU had previously clarified that the GDPR itself does not provide for a preventive, forward-looking claim for injunctive relief where no erasure is requested — but Member States may provide for such a claim under national law. Under national law, however, such a claim fails if there is no longer a risk of repetition. That was precisely what was lacking here: the application process had since been concluded, and the infringement was based on a one-off special situation — the accidental selection of the wrong chat partner in an ongoing application process, which by its nature can no longer arise once the process has ended.
For companies that handle application processes via portals and messenger services, the decision is a clear warning: even a single, unintentional misdirected message can give rise to liability for damages as soon as the unintended recipient actually takes note of the information or becomes aware of it — a merely abstract risk is not sufficient, but a single specific incident is. Conversely, for those affected: anyone who above all wants to prevent a repetition after a data breach should demand action promptly while the underlying process is still ongoing — after that, as a rule, only the route via damages remains.

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